Slots Heaven Casino Is Closed: What Happened

Slots Heaven Casino Is Closed

Slots Heaven was an online casino run by Mansion Group and powered by Playtech. The brand is now closed to UK players, and we no longer recommend it.

This page explains what we can verify about the closure. It also covers what Slots Heaven offered, and where players can go next.

Looking for a replacement? Three active options appear further down.

Slots Heaven Status at a Glance

What Happened to Slots Heaven

In January 2023, Mansion Group announced that it would leave the UK market. It closed three UK casino brands. They were Casino.com, Mansion Casino and Slots Heaven.

The UK sites stopped taking deposits at 17:00 GMT on 12 January 2023. Gameplay ended at 23:50 that day. Players could still withdraw funds until 23:59 on 12 April 2023.

Mansion Group surrendered its UK operating licence with immediate effect. Trade press reports put the date at 13 January 2023.

The group had already closed its UK sportsbook, MansionBet, in 2022. After the casino closures, it had no UK betting products left.

Why Mansion Group Left the UK

The group said the UK had been its core market for many years. It then chose to focus on other licensed markets. It named Spain and Ontario as priorities.

In Ontario, the group entered the regulated market in late 2022 with Casino.com and Mansion Casino. Playtech backed the move and supplied the platform.

Slots Heaven was not named among those priorities. We have found no sign that the brand continues to operate under the group’s remaining licences.

What Slots Heaven Offered

Slots Heaven was a Playtech casino that launched in 2013. Mansion Group owned it, and it held licences from the Gibraltar and UK regulators.

The site focused on slots, but it also covered table games, video poker, jackpots and a live casino. Our earlier review noted a welcome offer. It was a 100% match bonus up to $100, plus 200 spins on Age of the Gods.

These details come from our earlier review. They no longer apply, because the UK site is closed.

What Players Should Do

The UK withdrawal window closed in April 2023. If you still believe you have funds from a Slots Heaven account, contact Mansion Group’s customer support. Keep any emails, balances and screenshots.

If you cannot get a reply, you can raise a complaint with the regulator that licensed your account. UK players can use the process on the UK Gambling Commission website. Players elsewhere should check which regulator applied to their account.

Be careful with look-alike sites. Closed brands are sometimes imitated by copycat pages. Never deposit money into a site that claims to be Slots Heaven.

Three Active Alternatives

Slots Heaven players usually want Playtech games, a good slot lobby and live tables. Three casinos on our site cover that range.

LeoVegas Casino holds a Malta Gaming Authority licence and belongs to MGM Resorts International. It lists more than 3,000 games and over 600 live tables, with Playtech among its live casino suppliers.

JeffBet Casino is operated by ProgressPlay and holds UK Gambling Commission and Malta Gaming Authority licences. It offers more than 1,200 games and a sportsbook.

Casombie Casino and Sportsbook lists over 4,000 games from more than 40 suppliers, and Playtech is among them. It also has a sportsbook and a live casino.

Read each review for the current bonus terms. Offers change, and wagering rules differ from site to site.

South African players can also browse our guide to rand online casinos for sites that accept local currency.

How to Choose a Replacement Casino

• Check the licence on the regulator’s own register.
• Read the bonus terms, including wagering and maximum bets.
• Look at withdrawal limits and processing times.
• Test customer support with a simple question.
• Set deposit limits before you play.

A good licence does not guarantee a perfect experience. It does give you somewhere to complain if something goes wrong. Never rely on a brand name alone.

Playtech Games to Play Elsewhere

Playtech still supplies many casinos. If you liked the Slots Heaven lobby, look for its titles at other sites. The Age of the Gods series is the best known.

Our Age of the Gods guide explains how the whole series works.

About Playtech

Playtech is one of the largest software suppliers in online gambling. Its games run at hundreds of casinos, and it also operates live dealer studios. Closing one consumer brand did not remove its software from the market.

That is useful for players. You can still find Playtech slots, table games and live casino at other licensed sites. Always check the casino’s own game list, because supplier deals change.

Banking and Withdrawals After a Closure

Closures raise one worry above all: money. If a casino ever closes with your money inside, ask for a withdrawal to your original payment method straight away. Keep your transaction records.

When you choose a new casino, check the withdrawal limits and verification rules before you deposit. Upload your documents early, so a first cash-out does not stall.

• Use payment methods in your own name.
• Keep screenshots of balances and bonus terms.
• Start with a small deposit at a new casino.
• Test a small withdrawal before you play bigger.

What Closure Means for Bonuses and Loyalty Points

When a casino closes, its bonuses end too. Any unused bonus funds, free spins and loyalty points have no value once the site shuts.

That is another reason to avoid sites that only advertise a brand name. Look for a casino that publishes clear terms, a licence number and a working support team.

If you want to keep earning loyalty rewards, pick one casino and stay with it for a while. Spreading small deposits across many sites rarely pays off.

Checking a Casino Is Genuine

Copycat sites copy the look of closed brands to attract searches. Check the web address carefully. Look for spelling changes and odd endings.

Then confirm the licence. A real licence has a number, an operator name and a public register entry. If any of these do not match, close the page.

If you have any doubt about a site, walk away. There are plenty of licensed casinos, so you never need to take a risk on an unknown brand.

Responsible Gambling Reminders

• Set a budget and stick to it.
• Use deposit limits, time-outs and self-exclusion tools.
• Be cautious of VIP schemes that encourage you to spend more.
• Never chase losses.
• Talk to someone if gambling stops being fun.

Free, confidential help is available in most countries. UK players can contact the National Gambling Helpline. If you are elsewhere, check your national gambling support service.

Slots Heaven FAQs

Is Slots Heaven still open?

No. Mansion Group closed Slots Heaven to UK players in January 2023, and we no longer recommend it.

Who ran Slots Heaven?

Mansion Group ran it.

What software did Slots Heaven use?

It used Playtech software.

Why did Slots Heaven close?

Mansion Group left the UK market and surrendered its UK licence. It then focused on other markets such as Spain and Ontario.

When did the UK site close?

UK deposits stopped at 17:00 GMT on 12 January 2023. Play ended at 23:50 the same day.

Can I still withdraw money?

The UK withdrawal window ended on 12 April 2023. Contact the operator’s support if you still believe you have funds.

Can I still claim a Slots Heaven bonus?

No. The brand is closed, so no bonuses are available.

Where can I play Playtech games now?

Many casinos carry Playtech titles. LeoVegas and Casombie are two sites we review that list them.

Please gamble responsibly. Only play with money you can afford to lose, and use deposit limits if you need them.