BetMate Casino is Closed

What happened to BetMate, what we can confirm, and safer places to play today

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Status: Closed. BetMate Casino is no longer operating as a trusted site. Topboss Group does not recommend opening an account or depositing at BetMate. This page explains what we know, what we can’t confirm, and where to play instead.

BetMate Casino Has Closed

BetMate was an online casino and sportsbook that ran at betmate.eu. It offered slots, table games, live dealer tables and sports betting. It also had virtual sports and a range of keno and bingo games.

Topboss Group marked BetMate as closed in 2024. Since then, we have found no current information from the operator. There is no working lobby we can review. We also found no active affiliate programme and no valid licence.

As a result, we have removed BetMate from our active casino lists. We have kept this page online for one reason. Former players still search for BetMate, and they deserve a clear answer.

What We Can and Can’t Confirm

We only publish facts we can check. Some details about BetMate’s closure are simply not available. For that reason, the table below splits what we know from what we don’t.

Question What we found
Who ran BetMate? Our records list Radon B.V., a company registered in Curaçao.
Which licence did it use? A Curaçao licence. Radon B.V. brands used a sub-licence under master licence 5536/JAZ.
Is that licence still valid? No. All Curaçao sub-licences expired by 31 January 2025.
When did BetMate close? We can’t confirm an exact date. We found no official closure notice.
Why did it close? The operator has not given a public reason that we could find.
When did it launch? Our old records say 2014. We can’t verify this from a primary source.

We would rather tell you something is unknown than guess. If we find an official statement from the operator, we will update this page.

Who Ran BetMate Casino?

BetMate was linked to Radon B.V. This company is registered in Curaçao and has been connected to several casino and betting brands over the years. Many of these sites shared the same style of platform. In other words, one company ran the licence and payments, while each brand had its own name and look.

This kind of setup is common in online gambling. It lets new brands launch quickly. On the other hand, it also means a small brand can disappear with little warning. When that happens, players often struggle to find anyone who will answer questions.

For example, a player might email support and hear nothing back. The website might go offline, or it might still load but stop taking bets. Both outcomes leave players unsure where they stand.

Why an Old Curaçao Licence No Longer Counts

For many years, Curaçao used a master licence system. A handful of companies held master licences. They then sold sub-licences to casino operators. BetMate’s parent company worked under this system.

Curaçao changed its gambling law in December 2024. The new law created the Curaçao Gaming Authority, which now issues licences directly. As part of the change, the old sub-licences were revoked. The last master licence expired on 31 January 2025.

So even if BetMate were still online today, its old licence would not protect players. Any operator in Curaçao now needs a direct licence from the new authority. You can read more about how licensing works around the world in our guide to gambling regulations by country.

A licence badge in a casino footer only matters if the licence is current. Always check it with the regulator, not just the casino’s own website.

What BetMate Used to Offer

This section is here for the record only. None of these products or offers are available now.

BetMate mixed casino games with a sportsbook. Its lobby included video slots, blackjack, roulette, baccarat and several video poker games. It also had keno, bingo, scratch cards and casual games such as backgammon and darts.

The site also had a live casino. Players could join tables for blackjack, roulette, dragon tiger and baccarat. If you enjoy that style of play, our guide to live dealer casino games explains how these tables work.

Virtual sports were another feature. BetMate offered virtual football, horse racing, greyhounds, cycling and penalty kicks. These games use software to simulate a match, so results come in minutes.

In the past, BetMate advertised a 100% welcome bonus with 50 free spins. The spins were for the Starburst slot. This offer has not been available for a long time.

Feature What BetMate used to list
Products Casino, live casino, sportsbook, virtual sports
Currencies EUR, USD, NOK and SEK
Payment methods Visa, Mastercard, Skrill, Neteller, Paysafecard and others
Languages English plus several European languages
Current status Closed

Not to Be Confused With the UK Betmate App

There was also a UK brand called Betmate. It had no link to BetMate Casino. Betmate Ltd was a fantasy football betting app based in Liverpool. It held a licence from the UK Gambling Commission under account number 57366.

Players on that app picked small fantasy teams and competed against each other for cash. It did not offer casino games. The app has also closed, according to its own social media account.

If you played on the UK app, contact Betmate Ltd through the details on its own website. Because it was licensed in Great Britain, you can also check its record on the Gambling Commission’s public register.

What to Do If You Still Had Money at BetMate

Some former players may have had a balance when the site closed. Unfortunately, recovering money from a closed offshore casino is hard. Even so, these steps give you the best chance.

  1. Gather your records. Save emails, deposit receipts and any screenshots of your balance.
  2. Contact the old support address. BetMate used info@betmate.eu. A reply is unlikely, but a written request creates a record.
  3. Speak to your bank or card provider. If you paid by card, ask about a chargeback. Time limits apply, so older deposits may not qualify.
  4. Check your e-wallet. Skrill and Neteller have their own dispute processes. Their support teams can explain your options.
  5. Close any saved payment links. Remove saved cards or wallet permissions tied to the site.

Watch out for recovery scams

Scammers often target players from closed casinos. They may claim they can get your money back for an upfront fee. Some even pretend to be regulators or lawyers. Never pay anyone who contacts you out of the blue with this kind of offer.

How to Check a Casino Is Still Safe to Use

BetMate’s story is a useful reminder. A casino that looks fine one year can vanish the next. For that reason, it pays to run a few quick checks before you deposit anywhere.

Check What to look for
Licence A licence number you can confirm on the regulator’s own website
Company details A named operator and a registered address in the footer
Support Live chat or email that actually answers within a reasonable time
Terms Clear withdrawal rules and bonus terms that are easy to find
Updates Current promotions and new games, not offers that are years old

Strong regulators also make a big difference. For instance, the Malta Gaming Authority sets firm rules on player funds and complaints. You can also read how Topboss Group checks casinos before we list them.

Alternatives to BetMate Casino

BetMate appealed to players who wanted a casino and a sportsbook in one account. The three sites below are active and reviewed by our team. Each one suits a slightly different type of player.

SpinHub Casino is a strong match for former BetMate players. It combines a large casino lobby with a full sportsbook, and it offers a multi-deposit starter pack. Read our SpinHub Casino review for the current bonus terms.

LeoVegas is one of the best-known names in online gambling. It is owned by MGM Resorts International and holds a Malta licence. It has thousands of games, a busy live casino and a sportsbook. Our LeoVegas Casino review covers the welcome offer in detail.

7Bit Casino suits players who like cryptocurrency. It accepts a range of coins and has a very large slot library. It focuses on casino games rather than sports. See our full 7Bit Casino review for payment options and bonus details.

Before you sign up anywhere, check that the site accepts players from your country. Also, read the bonus terms closely, since wagering rules differ between sites.

Play Safely

Gambling should always be fun. Set a budget before you play and stick to it. Take regular breaks, and never chase losses.

If gambling stops feeling fun, reach out for help. Most licensed casinos offer deposit limits, time-outs and self-exclusion tools. Free, confidential support services are also available in most countries.

BetMate Casino FAQ

Is BetMate Casino still open?

No. Topboss Group lists BetMate as closed. We found no current licence, no live lobby we could review and no official news from the operator.

Who owned BetMate Casino?

Our records link BetMate to Radon B.V., a company registered in Curaçao.

Was BetMate licensed?

BetMate used a Curaçao licence under the old sub-licence system. Curaçao revoked all sub-licences, and the last master licence expired on 31 January 2025. That licence therefore no longer applies.

Can I still withdraw my BetMate balance?

It is unlikely. Start by collecting your records and emailing the old support address. Then speak to your bank or e-wallet provider about a dispute.

Is BetMate the same as the UK Betmate app?

No. The UK Betmate app was a separate fantasy football betting product run by Betmate Ltd in Liverpool. It has also closed.

What is a good alternative to BetMate?

SpinHub and LeoVegas both offer a casino and sportsbook together. If you prefer crypto payments, 7Bit Casino is also worth a look.

About Heather Gartland

Heather's background in banking and extensive experience in senior management positions has been instrumental in her success as a business owner and content writer in the iGaming industry. Her ability to manage teams and develop strategies has allowed her to grow her business, which now includes over 140 online gaming websites.

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